VAM SYSTEMS is a Business
Consulting, IT Technology Solutions and Services company with operations
in UAE, , , ,
, & .
VAM
SYSTEMS is currently looking for Project Manager Cisco
Contact Center for
our
operations with the following skill set and terms and conditions:
Skill Set required:
·
10 to 12 years
of experience with last 3-5 years in Contact Center Implementation.
·
Demonstrated track record of leading
high-performance teams toward the successful attainment of challenging goals
Required Knowledge and Skill :
- Exceptional
interpersonal skills, including teamwork, facilitation and negotiation
- Excellent
written and verbal communication skills
- Knowledge
of and experience with management (theory and practice)
- Strong
leadership skills
- Excellent
analytical skills
- Excellent
planning and organizational skills
- Knowledge
of all components of
- Knowledge
of business re-engineering principles and processes
- Basic
knowledge of financial analysis and models
- Familiarity
with basic graphical modeling approaches
Primary Responsibilities:
·
Lead the planning and implementation of project
·
Facilitate the definition of project scope, goals and deliverables
·
Define project tasks and resource requirements
·
Develop full scale project plans
·
Assemble and coordinate project staff
·
Manage project budget
·
Manage project resource allocation
·
Plan and schedule project timelines
·
Track project deliverables using appropriate tools
·
Provide direction and support to project team (As needed)
·
Quality assurance
·
Constantly monitor and report on progress of the project to all
stakeholders
·
Present reports defining project progress, problems and solutions
·
Implement and manage project changes and interventions to achieve
project outputs
·
Project evaluations and assessment of results
Other Responsibilities:
·
Reports to PMO and works directly with Call Center Leadership Team as
well as various departments internally and externally along with customers and
vendors.
·
Proactively evaluates workflows, processes, systems and tools to best
determine effective ways to increase efficiencies and operational effectiveness
·
Utilizes people, processes and tools to best evaluate enhancements,
innovations and workflows
Education and
Training:
- Degree in business
management, computer science, computer engineering, electrical
engineering, system analysis or a related field of study
- PMP Certified
preferred
- Additional training
or certification in organization change management highly desirable
Domain: Bank
Terms and conditions:
Joining time frame: 2 weeks (maximum 1 month).
The selected candidates shall join VAM
SYSTEMS – and
shall be deputed to one of the leading Banks in .
Should
you be interested in this opportunity, please send your latest resume in
MS Word format at the earliest at joinus@vamsystems.com or call
us +91 471 2766011 or +91 476 2681150.